Terms of Service

Effective Date: May 22, 2026 • Last Updated: May 22, 2026

1. Acceptance of Terms

By accessing or using Decyra (“Service”), provided by Decyra (“we”, “our”, or “us”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you may not access or use the Service.

These Terms apply to all visitors, users, and others who access or use the Service.

2. Description of Service

Decyra provides an AI-powered conversational analytics tool that connects to your business databases, translates natural language questions into database queries (SQL), executes them, and returns formatted answers and insights.

3. User Accounts & Registration

To use the Service, you must sign in using a valid work email address. You are responsible for maintaining the security of your account and the email address used to sign in. You agree to notify us immediately of any unauthorized use of your account or security breach.

4. Database Connections & Safety

To enable the core features of Decyra, you must connect the Service to your database.

Important Credential Requirements

You agree to only supply strictly read-only database credentials to Decyra. You are solely responsible for ensuring that the provided user account in your database has no write (INSERT, UPDATE, DELETE, ALTER, etc.) permissions. Decyra will not be liable for any modifications or losses arising from write permissions left enabled on credentials provided to the Service.

5. AI Features & Output Disclaimers

Decyra uses advanced large language models (LLMs) to interpret your schema and draft SQL queries.

  • Accuracy Disclaimer:While we continuously improve query generation, AI models can occasionally produce incorrect, sub-optimal, or incomplete SQL statements (“hallucinations”).
  • User Verification: You are responsible for verifying the accuracy of critical outputs, especially before making business decisions based on queries run via Decyra.

6. Fees, Billing & Subscriptions

Certain aspects of the Service may be provided for a fee or subscription.

  • Payment: You agree to pay all fees or charges to your account in accordance with the billing terms in effect.
  • Cancellation: Subscriptions can be cancelled at any time through the billing dashboard. Cancellations will apply to the next billing period.

7. Account Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. All provisions of the Terms which by their nature should survive termination shall survive, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

8. Limitation of Liability

In no event shall Decyra, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Service.
  • Any conduct or content of any third party on the Service.
  • Any content obtained from the Service.
  • Unauthorized access, use, or alteration of your transmissions or content.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of Delaware, United States, without regard to its conflict of law provisions.

10. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Email: support@decyra.systems